Sunday, August 08, 2010

Just back from Blogher '10. Here are my observations:

  1. The team at Blogher does an excellent job pulling off a tricky event. Part professional conference, part reunion, part trade show, part retreat, this event is onion-like in layers. It's not easy to produce something that is so many things to so many people. Kudos to the team for tackling this challenge.
  2. I will always love Blogher, if just for the fact this is my Ms. Magazine. I'm young enough to have benefited from the doors opened by the women's movement decades ago, and I'm old enough to have seen the glass ceiling firsthand. Blogher is powerful evidence that Madison Avenue and the C-suite now understand the buying power and purchasing decisions of the WOMAN of the house. That's huge. Blogher is evidence that woman have a seat at the proverbial table, rather than serving it. The awe of having "arrived" always hits me at Blogher.
  3. The community checked itself before it wrecked itself. Last year was gross. Egregiously gross. And some of the blame goes to brands for acting like desperate boyfriends and getting into bed with anyone who had a URL and some the blame lays with community members who fell victim to the gold rush and embraced swag like guest stars on "Hoarders." Hey, it happens. But you know what Blogher's? You nipped that in the bud. Post-conference, you policed yourselves by talking about it on your blogs, acknowledging it and being accountable. This year was a completely different show. Well done.
  4. More than any other year (I attended my first Blogher event in 2005), you felt like a community this year. Last year I felt this, and it was exciting but still new. It was like Freshman coming back to college after Christmas break. This year, it was like college sophomores coming back for Fall semester. You knew each other better - online and IRL, and there was a comfortable and familiar feeling as you ran into each other, hung out and caught up.
  5. PR people. Good lord. I haven't seen that many PR people in one place since CES. Maybe b/c it was in NYC and so many agencies are there, or maybe it's because Blogher now has a seat at the proverbial table, but PR people were everywhere. Don't get me wrong, I looooooved seeing so many old friends, it just surprised me.
Now, here's where I think Blogher can improve:
  1. Session programming needs some work. I attend this show as a blogger, albeit a lazy one, since I rarely dust off this antique (or the 3 other robust blogs I authored under nom de plumes from 1998-2006). I found very few sessions that interested me. Maybe they were poorly titled, I don't know.
  2. Sessions need moderation. While I recognize the "community" and "sharing" aspect of Blogher, some rules need apply to panels. For example, this is not an opportunity for the audience to do improv/stand up, nor is it group therapy. I'm sure 5 of you will argue the latter (e.g. -"But we're bloggers, blogging is my therapy!") - go ahead and take it to my comments. This is a panel. The people on the panel have been chosen because a) they have stories to tell b) they have more experience than you c) you can learn from them d) they are accomplished e) people want to hear them speak and f) they are more important than you. Therefore, when you get the mic, please ask a question. I'm not here to hear your backstory and I don't need you to provide me with your backstory for the question...Just. Ask. Your. Question. Really. And Moderators, you should be on this. You should be setting the ground rules prior to Q&A and gently reminding audience members when they start to riff. Blogher organizers may disagree with me, but without good moderation, the audience is cheated from maximum interaction and learning.
  3. Improve the sponsor experience. Since I knew so many people working booths, I heard lots of feedback. The Blogher team has a ripe opportunity to improve the sponsor experience and like every other company providing a service, they need to listen to their funders/investors/customers/partners and improve service. Blogher charges big money to sponsors for this conference - and rightly so. It's a valuable community to support, and Blogher does a great job integrating sponsors cross channel both virtually and on-site. However, there needs to be some attention to detail in regard to sponsors, after all, they're helping to fund this conference and the community. Why not offer them some good-old fashioned hospitality? Why not provide a few meal tickets to sponsors with booths? How about a small behind-the-scenes sponsor area for them to regroup, get coffee, tea or water? That suite or area could have a flat screen running a live tweet stream of all of the tagged #blogher and #blogher10 tweets so they can see the social interaction and social impact of the event in real time. And how about a bag for the sponsors - even if it isn't the coveted attendee bag (although 1-per booth would be nice) - Blogher could offer their own swag to sponsors (great opportunity for you to market yourselves to your valued partners!).
  4. Sponsors: Be cool. This is a consumer event, even though it feels like a trade show. Educating me on your product or service is cool, I get it, that's why you're here. Overwhelming me when I stop in your booth with a camera crew and amped up host with a microphone to capture my reaction, not providing me with a release to sign nor asking to tape me, is bush league. C'mon son.
Net net, I'm thankful that Blogher hosts this event each year, it's no small feat and is a great service to the community. This year, it re-energized my interest in blogging, gave me face time with people I enjoy who live far away, and exposed me to some fascinating new people I will keep up with virtually.