Tuesday, April 13, 2010

Promoted Tweets

Everyone's talking about Twitter's new revenue model called Promoted Tweets. What is it? In plain english, Promoted Tweets are just paid search. A brand buys some keywords from twitter, when the user searches for said keyword in twitter's search function, the paid search Brand tweets will rise to the top of the search queue and populate first, over the community's conversation that may incorporate the same keywords.

Someone like Justin Bieber probably won't need Promoted Tweets. However, this could have been very handy for Motrin, back in the day when the Motrin Moms debacle erupted. Or for Southwest Air when Kevin Smith shook up the tweetstream with his outrage. In instances like that, when thousands of people are chiming in and creating a tweetstorm, Promoted Tweets would help a Brand elevate their POV to high ground rather than drown in the tweet tsunami.

Am I wowed by Promoted Tweets? Not so much. Not yet, anyway. I've got my eye on the next gen of Promoted Tweets, that's gonna be the game changer.

The next gen of this model will change how tweets appear in your personal tweet stream. I have a feeling that's going to rock a lot of boats, which is why that's the next gen feature. Twitter is going to have to do a lot of testing before they roll that out. It sounds pretty invasive and in fact, may be outright disruptive.

According to the NY Times, "In the next phase of Twitter’s revenue plan, it will show promoted posts in a user’s Twitter stream, even if a user did not perform a search and does not follow the advertiser...For example, if someone has been following people who write about travel, they could see a promoted post from Virgin America on holiday fare discounts."

That's going to be tricky for Twitter to implement. Twitter users tend to be finicky curators of their "streams." A lot of people I know approach their tweet stream like a Bonsai project, ever so carefully pruning and cultivating to ensure they don't have spammers in there or people who are "too noisy" or too focused on a specific topic they aren't interested in or if they're like me, cultivating a stream that is the almost-perfect balance of lifestreamers who happen to work in fields related to mine or live in the Philly-area. Tweet streams are serious business for much of this dedicated community, so effecting the individual's curation of it may be a landmine for twitter.

That said, as an advertiser, if I could join a conversation about a topic related to my field or product and share information related to it, that does sound mighty appealing. For me, it's really going to boil down to the integration of the second generation of this product. Am I butting into someone's stream, or am I a blade of grass gently shooting up alongside the stream? Can't wait for the little blue bird to let us know.