Sunday, June 03, 2007

As a social media "specialist," I spend a lot of time looking at a wide variety of web sites. As a former PR media expert (and forever a media junky at heart), I spend an even larger amount of time on MSM and CGM news sites. Like a lot of people my age (and younger...and older, too, I bet!) the internet is my default news source.

Here's where I think the news media are going wrong online. Too many bells and whistles. Yes, give me digital video on your site. Do not try to make your site into myspace. I don't need another hub. I don't need to social network on a news site. I just want the news. I want it in real time, I want links to wire stories, I want celebrity gossip, I may want to leave a comment but I don't want to stay and do a mashup. I don't want to shop on my news site. I don't want to auction something off there. And frankly, should news entities be offering services like this that are actually news makers? God knows there are enough Ebay stories out there about crazy items for sale - how ethical is it for news entities to now offer services that may *become* news? Selling local artists or designers' wears and also reviewing them? Who will now fairly report consumer interest stories? Will it be citizen journalists crashing the party and now conducting embarrassing investigations on mainstream media personalities?

Sounds fishy to me.

Maybe I'm old fashioned. Maybe this is what the next generation wants from news entities? But the way I see it, citizen journalism gained audience and credibility as traditional media took a beating for unethical practices like airing VNR's without disclosure that the news segment was a PR tool, paid spokespeople shilling on news and morning shows and more and more reporters like the infamous Jayson Blair who fabricated sources and filed fiction.

Shouldn't traditional media be more carefully drawing the line rather than help blur it?

3 comments:

Unknown said...

Consider the source here: I am admittedly a mashup freak, and subscribe to a ridiculous spread of online news sources.

Given that, there's some serious value in some...not ALL but some...of those bells and whistles. I DO agree, the shopping example brings a tricky angle to the mix (how objective can you be when you're trying to sell something) BUT i think that a lot of the mechanisms that you're describing as bells and whistles make citizen news reporting as valuable as it is: it's able to "work" for a wide audience of needs. Also, don't underestimate the power of "my friend told me about this" news. Properly executed, it's the one true viral(i hate that word) and is unstoppable.

So the real questions is, what is the role of citizen journalism/online news distribution, and what things do they do that TRUELY detract from the value of the reporting. Did anyone stop reading engadget last week after they flubbed and ran the fake iPhone story that cost Apple's stock billions of dollars? In mainstream reporting, that paper would have folded, no level of retraction could fix such a mistake. I think that blogging has created a really unique form of "pseudo-credibility". MOST people know to take MOST things at face value, and when the article is wrong..."no big deal, its not like the TIMES said it...it was just blogXYZ" and they continue reading.

Anonymous said...

I concur. I mean, look at Purevolume.com. It's arguably one of the biggest hubs for indie artists to get their music out there. With the demise of MP3.com, it popped up on the web and took over.

And what do they do? They incorporate this whole fans system, very myspace-esque, and it's a total joke.

Worst... idea... e-ver.

Unknown said...

But Eric, couldn't they have implemented social mechanisms and not made it feel so...lame? My answer is yes, with a little finesse, "boutique" communities, which i imagine are what you expect an indie community to remain, are possible.